Delete Your Immig-Assist Account

Immig-Assist ("we", "us", "our") allows users to request deletion of their account and associated personal data at any time. This page explains how to make a request and what happens to your data afterward.

How to Request Account Deletion

1. Open the Immig-Assist app and log in to your account.
2. Go to Settings.
3. Tap Delete Account.
4. Confirm your request when prompted.

Once confirmed, your deletion request is submitted immediately and your account is deactivated right away, meaning you will no longer be able to log in or use the app.

What Data Is Deleted

Upon a successful deletion request, the following data is permanently deleted from our systems within 90 days:

• Your name, email address, and phone number
• Your profile information and account preferences
• Messages and communications sent through the app
• Visa or case-related documents you uploaded
• Application or referral history linked to your account

What Data Is Retained, and Why

Some data may be retained for a limited period after your account is deleted, where we have a legal, regulatory, or compliance obligation to do so. Specifically:

• Transaction and billing records may be retained for up to 90 days after your deletion request, to allow us to meet financial reporting, fraud prevention, and legal compliance obligations.
• Records required by law or regulatory bodies (for example, records relating to referrals made to regulated immigration advisers, solicitors, or barristers) may be retained for the minimum period required under applicable UK law, even after the rest of your account data has been deleted.

After the applicable retention period ends, this data is permanently deleted or irreversibly anonymized.

Questions About Your Data

If you have questions about this process or your data, you can contact us at:

Immig-Assist
Email: [insert support email, e.g. support@immig-assist.co.uk]
Address: [insert registered business address]

Last updated: June 2026